Prinsip : Jurnal Mahasiswa Magister Ilmu Pemerintahan

PENGARUH PENGAWASAN DINAS LINGKUNGAN HIDUP TERHADAP PARTISIPASI MASYARAKAT DALAM PENGELOLAAN SAMPAH BERBASIS MASYARAKAT DI KABUPATEN BANDUNG BARAT

Andreas Eko, Yovinus Yovinus, Atik Rochaeni — Wed, 29 Apr 2026 00:00:00 +0700

This article examines the effect of supervision by the Environmental Agency on community participation in community-based waste management in West Bandung Regency. The study is grounded in the problem that waste management has not been fully optimal, as indicated by the limited coverage of waste handling, the uneven development of active waste banks, and the moderate level of community involvement in waste management programs. This study uses an explanatory research design with a quantitative approach and a survey method. The research involved 98 respondents selected from 4,380 households participating in community- based waste management programs under the supervision of the Environmental Agency. Data were collected through questionnaires using a Likert scale and analyzed through descriptive statistics, simple linear regression, significance testing, and the coefficient of determination. The findings show that supervision by the Environmental Agency is categorized as moderate, with an achievement level of 65.31%. Community participation is also categorized as moderate, with an achievement level of 63.01%. The regression analysis produces the equation Y = 6.044 + 0.623X, indicating that improved supervision increases community participation. The hypothesis test shows a positive and significant effect, with t-count 12.505 greater than t-table 1.66088 and a significance value of 0.000 < 0.05. The coefficient of determination shows that supervision contributes 62.2% to community participation, while the remaining 37.8% is influenced by other factors. This article concludes that supervision plays a strategic role in strengthening community participation in waste management. Therefore, supervision needs to be improved through accurate data, regular monitoring, corrective follow-up, community education, and stronger support for waste banks and 3R-based environmental programs.

EFEKTIVITAS PENYELENGGARAAN SISTEM PENGENDALIAN INTERNAL BADAN PENGAWAS PEMILIHAN UMUM (BAWASLU) DALAM PENGAWASAN PEMILIHAN KEPALA DAERAH SERENTAK TAHUN 2024 DI KOTA BANDUNG

A. Warits, Agustina Setiawan, Dadan Kurnia — Wed, 29 Apr 2026 00:00:00 +0700

This article examines the effectiveness of the internal control system implemented by
the Election Supervisory Body (Bawaslu) in supervising the 2024 Simultaneous
Regional Head Election in Bandung City. The study is grounded in the empirical
concern that the internal control system of Bawaslu Bandung City has not been fully
effective in ensuring consistent, accountable, and risk-based electoral supervision.
Using a qualitative descriptive approach, data were collected through in-depth
interviews, observation, and documentation. The informants consisted of the
Coordinator of the Violation Handling and Dispute Resolution Division of Bawaslu
Bandung City, the Head of the Bandung City National Unity and Politics Agency, and
representatives of candidate campaign teams. The analysis applies Budiani’s
effectiveness indicators, namely target accuracy, socialization, goal accuracy, and
monitoring. The findings show that the internal control system has been conceptually
aligned with the supervisory needs of the 2024 election, particularly through risk
mapping, hierarchical coordination, and procedural supervision. However, its
implementation remains uneven due to limited supervisory resources, varying
capacities among ad hoc supervisors, weak cross-institutional data integration,
limited external communication with election participants, and insufficient follow-up
mechanisms. The article concludes that the effectiveness of Bawaslu’s internal
control system needs to be strengthened through risk-based supervision, continuous
capacity building, integrated early-warning data, transparent communication, and
more responsive monitoring mechanisms to enhance electoral integrity and public
trust in local democracy.

PENGEMBANGAN KAPASITAS PEMERINTAHAN DESA DALAM PENYELENGGARAAN ADMINISTRASI PEMERINTAHAN DESA PADAASIH KECAMATAN CISARUA KABUPATEN BANDUNG BARAT

Adi Abdilah, Atik Rochaeni, Yovinus Yovinus — Wed, 29 Apr 2026 00:00:00 +0700

This article examines the development of village government capacity in the
implementation of village government administration in Padaasih Village, Cisarua
District, West Bandung Regency. The study is grounded in the problem that the
capacity of the village government has not been fully optimal in supporting effective,
orderly, and accountable administrative services for the village community. Using a
descriptive analytical method with a qualitative approach, data were collected
through interviews, observation, and documentation. The informants consisted of the
village head, village secretary, village officials, hamlet heads, members of the Village
Consultative Body, and community representatives. The analysis applies the capacitybuilding

framework, which includes human resource development, organizational
strengthening, and institutional reform. The findings show that human resource
development has been carried out through training, inauguration, task allocation,
and salary provision; however, the technical capacity of village officials remains
limited, particularly in archive management, administrative order, and the use of
information technology. Organizational strengthening has been supported by
internal coordination, leadership, communication, and a service culture based on
courtesy, yet it still faces challenges such as vacant positions, overlapping duties, and
informal service practices. Institutional reform has been reflected in village
autonomy, the preparation of the Village Medium-Term Development Plan, and
community involvement in development planning, but several village programs have
not been implemented consistently. This article concludes that capacity development
in Padaasih Village has been implemented but requires further strengthening to
improve administrative discipline, service quality, transparency, and accountability
in village governance.

STRATEGI SATUAN POLISI PAMONG PRAJA DALAM PENGAWASAN PARKIR LIAR DI KAWASAN PEMERINTAH KABUPATEN BANDUNG

Alika Bilbina, Agus Subagyo, Zaenal Abidin AS — Wed, 29 Apr 2026 00:00:00 +0700

This article examines the strategy of the Public Order Agency (Satuan Polisi Pamong
Praja) in supervising illegal parking in the government area of Bandung Regency.
The study is grounded in the continuing problem of illegal parking in the Soreang
government complex, despite the existence of regulations concerning public order
and parking management. This condition indicates that the supervision strategy has
not been fully effective, particularly in ensuring public compliance, maintaining
orderly public spaces, and strengthening the authority of local government. This
study uses a qualitative method with a descriptive approach. Data were collected
through in-depth interviews, field observation, and documentation studies involving
officials and personnel of the Public Order Agency, the Transportation Agency,
parking attendants, local communities, and visitors to public service facilities. The
analysis applies Mulgan’s public strategy framework, which consists of purpose,
environment, direction, action, and learning. The findings show that the supervision
strategy has been implemented through patrols, direct enforcement, persuasive
warnings, and inter-agency coordination. However, the strategy has not been optimal
due to limited personnel, weak coordination with the Transportation Agency,
minimal technology-based monitoring facilities, permissive public behavior toward
illegal parking, and inconsistent sanction enforcement. The study concludes that
illegal parking supervision requires a more systematic, collaborative, data-based, and
sustainable strategy. Strengthening institutional capacity, improving inter-agency
coordination, utilizing technology, and increasing public awareness are essential to
creating a more orderly and accountable government area.

IMPLEMENTASI KEBIJAKAN PEMERINTAH DALAM PENANGANAN KAWASAN PERMUKIMAN KUMUH KALI PEPE DI KECAMATAN PASAR KLIWON KOTA SURAKARTA

Ardi Wicaksono, Hidayat Hidayat, Zaenal Abidin AS — Wed, 29 Apr 2026 00:00:00 +0700

This article examines the implementation of Surakarta City Government policy in
handling the Kali Pepe slum settlement area in Pasar Kliwon District. The study is
grounded in the problem that slum settlements are not merely physical housing
issues, but also involve social, economic, environmental, institutional, and landtenure complexities. The research uses a qualitative method with a descriptiveanalytical approach and a case study design. Data were collected through
observation, in-depth interviews, and documentation involving local government
officials, technical implementing agencies, community representatives, youth figures,
religious leaders, the press, and civil society organizations. The analysis applies
George C. Edward III’s policy implementation framework, which consists of four key
variables: communication, resources, disposition, and bureaucratic structure. The
findings show that the Surakarta City Government has implemented slum settlement
handling through a gradual, collaborative, and participatory approach, including
settlement improvement, infrastructure development, riverbank arrangement,
community involvement, and multi-stakeholder cooperation. However, the
implementation still faces several obstacles, including weak inter-agency
coordination, limited budget support, uneven technical capacity of implementing
officials, inadequate policy communication, community resistance, and unclear land
ownership status along the riverbank. The study concludes that the implementation
of slum settlement handling in Kali Pepe has shown progress, but it still requires
stronger institutional coordination, deeper community engagement, sustainable
financing, clearer land governance, and a more human-centered approach based on
the local principle of ngeuwongke. Strengthening these aspects is essential to ensure
that slum upgrading is not only physically successful, but also socially inclusive,
legally secure, and environmentally sustainable.

IMPLEMENTASI RETRIBUSI PELAYANAN PASAR BERDASARKAN PERATURAN DAERAH NOMOR 7 TAHUN 2023 DI KABUPATEN MAJALENGKA

Hasferi Indra, Atik Rochaeni, Zaenal Abidin AS — Wed, 29 Apr 2026 00:00:00 +0700

This article examines the implementation of market service retribution based on
Regional Regulation Number 7 of 2023 in Majalengka Regency, with a focus on UPT
Pasar Kadipaten, Pasar Sindangkasih, and Pasar Talaga. The study is grounded in
the problem that market service retribution has not been implemented optimally, as
reflected in manual collection mechanisms, weak trader compliance, limited firmness
among collection officers, inaccurate data on retribution objects, and uneven market
facilities. This article uses a qualitative approach with a descriptive method. Data
were collected through interviews, observation, and documentation involving the
Department of Trade and Industry, heads of market technical units, collection
officers, and market traders. The analysis applies Grindle’s policy implementation
theory, particularly the dimensions of power and strategies of involved actors,
institutional and regime characteristics, as well as compliance and responsiveness of
implementers. The findings show that the implementation of market service
retribution already has a clear legal basis, institutional structure, and operational
mechanism. However, its implementation remains less than optimal due to the gap
between potential revenue and actual realization, the persistence of manual cashbased collection, limited supervision, low trader discipline, and inadequate service
facilities. The study concludes that optimizing market service retribution requires
improved trader data management, stronger supervision of collection officers,
separation of ticketing and payment functions, digitalization through QR Code or epayment, and better market facilities. Strengthening these aspects is essential to
improve local revenue, enhance public service quality, and build trader trust in local
government market management.

PERAN KEPALA DINAS TANAMAN PANGAN, HORTIKULTURA DAN PERKEBUNAN (DISTANHORBUN) KABUPATEN BOGOR DALAM MEWUJUDKAN TRANSFORMASI PERTANIAN MODERN DAN BERKELANJUTAN

Ida Efendi, Dadan Kurnia, Yovinus Yovinus — Wed, 29 Apr 2026 00:00:00 +0700

This article examines the role of the Head of the Food Crops, Horticulture, and
Plantation Service of Bogor Regency in realizing modern and sustainable
agricultural transformation. The study is grounded in the strategic importance of
agriculture for regional food security, farmer welfare, and local economic resilience
amid increasing pressure from land conversion, climate change, limited farmer
regeneration, and uneven adoption of agricultural technology. This research uses a
descriptive qualitative approach, with data collected through in-depth interviews,
field observation, and documentation. Informants include the Head of the Service,
structural officials, agricultural extension officers, farmer group representatives, and
farmers. The analysis applies Mintzberg’s managerial role framework, consisting of
interpersonal, informational, and decision-making roles. The findings show that the
Head of the Service plays a strategic role in driving agricultural transformation. In
the interpersonal role, the head of the service builds communicative, participatory,
and humanistic relations with internal staff, extension officers, farmer institutions,
and farmers, thereby strengthening trust and acceptance of agricultural
modernization programs. In the informational role, the head of the service acts as a
center for managing and disseminating policy, technology, and program information
in a gradual and contextual manner. In the decision-making role, the head of the
service demonstrates adaptive and participatory leadership by considering field data,
input from extension officers, farmer needs, and long-term sustainability goals.
However, the implementation still faces constraints such as budget limitations, broad
working areas, regulatory complexity, uneven digital literacy, and limited
institutional capacity among farmers. The study concludes that modern and
sustainable agricultural transformation in Bogor Regency requires not only
technology and mechanization, but also strong leadership, reliable agricultural data,
competent extension services, empowered farmer institutions, and sustained crosssector
collaboration.

IMPLEMENTASI KEBIJAKAN BANTUAN KEUANGAN PARTAI POLITIK OLEH BADAN KESATUAN BANGSA DAN POLITIK DALAM PENYELENGGARAAN PENDIDIKAN POLITIK DI KABUPATEN BANDUNG BARAT

Komalasari Komalasari, Dadan Kurnia, Zaenal Abidin AS — Wed, 29 Apr 2026 00:00:00 +0700

This article examines the implementation of political party financial assistance policy
by the Agency for National Unity and Politics in organizing political education in
West Bandung Regency. The study is grounded in the phenomenon of increasing
financial assistance allocations to political parties, which has not been followed by an
increase in public political participation. In the 2024 simultaneous regional election,
voter turnout in West Bandung Regency reached 71.86 percent, decreasing from
76.48 percent in the previous regional election, despite the increase in political party
financial assistance from 2021 to 2025. This research uses a qualitative approach
with a descriptive method. Data were collected through in-depth interviews,
observation, and documentation involving the Agency for National Unity and Politics,
political party administrators, the Election Commission, regional financial officials,
and youth representatives. The analysis applies George C. Edwards III’s policy
implementation theory, which includes communication, resources, disposition, and
bureaucratic structure. The findings show that the policy has been implemented
normatively through official communication, coordination meetings, socialization,
administrative verification, fund disbursement, monitoring, and accountability
reporting. However, its substantive impact remains limited. The main obstacles lie in
the limited number of human resources within the Agency, weak evaluation
instruments for measuring the impact of political education, and the tendency of
political parties to conduct activities that are internal, ceremonial, and
administrative in nature. The study concludes that political party financial assistance
in West Bandung Regency has functioned as an administrative support instrument,
but has not yet become an effective instrument for strengthening public political
literacy and participation. Therefore, policy implementation must shift from
administrative compliance toward substantive evaluation, broader public outreach,
and more inclusive political education.

PERAN DINAS KETAHANAN PANGAN DAN PERTANIAN DALAM PEMBINAAN PROGRAM PETANI DAN PETERNAK ZILENIAL DI KECAMATAN CISARUA KABUPATEN BANDUNG BARAT

Setyo Hadi Utomo, Hidayat Hidayat, Wawan Gunawan — Wed, 29 Apr 2026 00:00:00 +0700

This article examines the role of the Head of the Food Security and Agriculture Office
in fostering the Zillennial Farmers and Breeders Program in Cisarua District, West
Bandung Regency. The study is grounded in the strategic importance of agricultural
regeneration amid declining youth interest in farming, limited access to technology
and capital, inadequate infrastructure, and the persistent perception that agriculture
is a high-risk and low-prestige sector. This research uses a qualitative approach with
a descriptive method. Data were collected through in-depth interviews, observation,
and documentation involving officials of the Food Security and Agriculture Office,
agricultural extension workers, and young farmers in Cisarua District. The analysis
applies Suhardono’s role theory, which consists of three main indicators: facilitator,
mobilizer, and regulator. The findings show that the Head of the Office plays a
dominant role as a facilitator by providing access to production facilities, training,
extension services, technology, capital support, and market networks for zillennial
farmers and breeders. As a mobilizer, the Head of the Office has encouraged youth
participation through agricultural counseling, training, communication forums, and
promotional activities such as Fun Farmers Day. However, this role remains less
optimal due to weak community-based mobilization, limited use of digital media, and
insufficient multi-stakeholder collaboration. As a regulator, the Head of the Office has
supported the program through Regional Head Regulation Number 24 of 2023,
technical guidelines, operational standards, participant criteria, and coaching
mechanisms. Nevertheless, implementation still faces challenges related to unequal
access to land, capital, technology, training, and markets. The study concludes that
the Zillennial Farmers and Breeders Program requires stronger facilitation, more
adaptive mobilization, responsive regulation, updated farmer data, and broader
cross-sector collaboration to develop young farmers who are productive, innovative,
independent, and competitive.

PENGARUH PENGAWASAN PELAKSANAAN KEBIJAKAN KAWASAN TANPA ROKOK TERHADAP EFEKTIVITAS KETERTIBAN MEROKOK PADA FASILITAS UMUM DI KABUPATEN MAJALENGKA

Warjum Setia Budi, Agustina Setiawan, Danny Permana — Wed, 29 Apr 2026 00:00:00 +0700

This article examines the effect of supervision in the implementation of the NonSmoking

Area policy on the effectiveness of smoking order in public facilities in
Majalengka Regency. The study is grounded in the persistence of smoking behavior in
public spaces despite the existence of Regional Head Regulation Number 4 of 2021
concerning Non-Smoking Areas. The main problem lies in the fact that policy
regulation has not been fully followed by consistent supervision, firm corrective
action, and strong public compliance. This research uses an explanatory research
type with a quantitative approach and survey method. Data were collected through
questionnaires distributed to 100 respondents who were users of public facilities in
Non-Smoking Area locations, selected using accidental sampling. The data were
analyzed using descriptive statistics, validity and reliability tests, classical
assumption tests, simple linear regression, significance testing, and coefficient of
determination. The analysis applies Koontz and O’Donnell’s supervision framework,
which includes supervision linked to plans and positions, leadership, important
deviations, objectivity, flexibility, efficiency, and corrective action. The effectiveness
variable is analyzed through Budiani’s dimensions, namely program target accuracy,
program socialization, goal achievement, and program monitoring. The findings
show that supervision of the Non-Smoking Area policy implementation is in the
“sufficient” category with an achievement level of 64.42%, while the effectiveness of
smoking order in public facilities is also in the “sufficient” category with an
achievement level of 65.48%. Statistical testing proves that supervision has a positive
and significant effect on the effectiveness of smoking order, with a contribution of
74.7%, while the remaining 25.3% is influenced by other factors outside the research
model. This article concludes that stronger supervision, corrective action, consistent
sanctions, continuous socialization, and participatory monitoring are essential to
improve the effectiveness of Non-Smoking Area policy in Majalengka Regency.

PENGARUH PARTISIPASI MASYARAKAT TERHADAP PELAKSANAAN PEMBERDAYAAN MASYARAKAT DALAM PROGRAM KAMPUNG HIJAU DI DESA CIKOLE KECAMATAN LEMBANG KABUPATEN BANDUNG BARAT

Wawan Syahrudin, Agustina Setiawan, Dadan Kurnia — Wed, 29 Apr 2026 00:00:00 +0700

This article examines the influence of community participation on the
implementation of community empowerment within the Green Village Program in
Cikole Village, Lembang District, West Bandung Regency. The study is grounded in
environmental issues at the village level, particularly the lack of consistent waste
sorting practices, limited community awareness, and the absence of a final waste
disposal facility in Lembang District. The Green Village Program is positioned as an
environmental-based community empowerment initiative that requires active citizen
involvement to improve waste management, strengthen local institutions, and create
a cleaner, healthier, and more sustainable village environment. This research uses a
quantitative approach with an explanatory research design. The population consists
of 5,655 households in Cikole Village, and the sample includes 98 respondents
determined using the Taro Yamane formula with a 10% margin of error. Data were
collected through questionnaires using a Likert scale and analyzed through
descriptive statistics and simple linear regression. The analysis applies Plummer’s
community participation factors, including knowledge and skills, occupation,
education level, gender, and cultural beliefs. Community empowerment is analyzed
using Mardikanto and Soebianto’s empowerment strategy, consisting of human
resource development, institutional development, community capital accumulation,
productive business development, and the provision of appropriate information. The
findings show that community participation is categorized as fairly good with an
achievement score of 62.65%, while the implementation of community empowerment
is also categorized as fairly good with an achievement score of 65.19%. The
regression test shows that community participation has a positive and significant
influence on community empowerment, indicated by a t-value of 23.564, which is
higher than the t-table value of 1.66088, and a p-value of 0.000 < 0.05. The coefficient
of determination reaches 0.853, meaning that 85.3% of the variation in community
empowerment can be explained by community participation, while the remaining
14.7% is influenced by other factors. This article concludes that active community
participation is a dominant factor in strengthening the effectiveness and
sustainability of the Green Village Program in Cikole Village.

IMPLEMENTASI KEBIJAKAN PEMERINTAH DAERAH TENTANG PAJAK DAN RETRIBUSI DAERAH UNTUK PENINGKATAN PENDAPATAN ASLI DAERAH (PAD) KOTA CIMAHI

Yefi Abdullah, Titin Rohayatin, Wawan Gunawan — Wed, 29 Apr 2026 00:00:00 +0700

This article examines the implementation of local government policy on regional
taxes and levies to increase Local Own-Source Revenue (Pendapatan Asli
Daerah/PAD) in Cimahi City. The study is grounded in the transition from Law
Number 28 of 2009 to Law Number 1 of 2022 concerning Fiscal Relations between
the Central Government and Regional Governments, which was followed by Cimahi
City Regional Regulation Number 8 of 2023 concerning Regional Taxes and Levies.
Although the regulation provides a stronger legal basis for optimizing local revenue,
its implementation still faces several challenges, including formalistic policy
communication, inaccurate land and building tax databases, limited operational
resources, low taxpayer compliance, and fragmented coordination among local
government agencies. This research uses a qualitative approach with a
phenomenological method. Data were collected through in-depth interviews,
observation, and documentation involving the Head of the Cimahi City Revenue
Agency, technical tax and levy officers, the local legislative budget committee,
taxpayers, and community or business representatives. Data analysis was conducted
through data reduction, data display, conclusion drawing, and thematic coding using
NVivo 15 Plus. The analysis applies George C. Edward III’s policy implementation
theory, which consists of communication, resources, disposition, and bureaucratic
structure. The findings show that the policy has contributed positively to the increase
of PAD, with Cimahi City’s local revenue reaching Rp500.74 billion in 2024, supported
by cashless payment systems and digital tax administration. However, this
quantitative achievement has not fully resolved substantive implementation
problems, particularly the persistence of “junk data” in the land and building tax
database, uneven public understanding of the new regulation, and weak cross-agency
data integration. The article concludes that optimizing regional taxes and levies in
Cimahi City requires massive data cleansing, more educative public communication,
stronger inter-agency system integration, improved technical capacity of local
officials, and consistent digital transformation to strengthen fiscal independence and
public accountability.

IMPLEMENTASI PRINSIP-PRINSIP GOOD GOVERNANCE DALAM PEMBANGUNAN DAERAH DI KOTA CIMAHI TAHUN ANGGARAN 2025

Edi Yusnandar, Agus Subagyo, Indra Kristian — Wed, 29 Apr 2026 00:00:00 +0700

Penerapan prinsip-prinsip Good Governance menjadi salah satu faktor penting dalam
meningkatkan kualitas penyelenggaraan pemerintahan dan keberhasilan pembangunan daerah.
Penelitian ini bertujuan untuk menganalisis implementasi prinsip-prinsip Good Governance dalam
pembangunan daerah di Kota Cimahi Tahun Anggaran 2025, mengidentifikasi faktor-faktor yang
mendukung dan menghambat pelaksanaannya, serta merumuskan upaya yang dapat dilakukan
untuk meningkatkan efektivitas penerapan tata kelola pemerintahan yang baik. Penelitian
menggunakan pendekatan kualitatif dengan metode deskriptif. Data diperoleh melalui wawancara
mendalam, observasi lapangan, dokumentasi, serta studi kepustakaan terhadap berbagai dokumen
perencanaan pembangunan daerah. Analisis data dilakukan melalui tahapan reduksi data,
penyajian data, dan penarikan kesimpulan menggunakan teknik triangulasi sumber untuk
meningkatkan validitas temuan.
Hasil penelitian menunjukkan bahwa implementasi Good Governance di Kota Cimahi telah
memperlihatkan perkembangan yang positif, khususnya pada aspek akuntabilitas, transparansi,
kepastian hukum, dan peningkatan kualitas pelayanan publik. Meskipun demikian, implementasi
tersebut masih menghadapi berbagai kendala, antara lain terbatasnya kapasitas aparatur, belum
optimalnya koordinasi antarorganisasi perangkat daerah, ketimpangan akses informasi, serta
rendahnya partisipasi masyarakat dalam proses pembangunan yang bersifat substantif. Upaya yang
dilakukan pemerintah daerah meliputi penguatan kapasitas kelembagaan, pengembangan sistem
pemerintahan berbasis digital, peningkatan koordinasi lintas sektor, perluasan akses informasi
publik, serta penguatan mekanisme partisipasi masyarakat. Langkah-langkah tersebut diharapkan
mampu memperkuat efektivitas pembangunan daerah yang transparan, akuntabel, partisipatif, dan
berkelanjutan.

TRANSFORMASI DIGITAL MELALUI INOVASI E-GOVERNMENT DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK DI KANTOR PEMERINTAH DESA BANJARAN KECAMATAN BANJARAN KABUPATEN BANDUNG

Elis Santika, Agus Subagyo, Indra Kristian — Wed, 29 Apr 2026 00:00:00 +0700

Transformasi digital telah menjadi salah satu strategi utama pemerintah dalam meningkatkan
kualitas tata kelola pemerintahan serta pelayanan publik yang lebih efektif, efisien, transparan, dan
akuntabel (Presiden Republik Indonesia, 2018). Implementasi transformasi digital melalui inovasi
E-Government pada tingkat pemerintahan desa memiliki peran penting karena desa merupakan
unit pemerintahan yang berinteraksi secara langsung dengan masyarakat dalam penyelenggaraan
pelayanan publik (Rohaeti, 2024). Penelitian ini bertujuan untuk menganalisis implementasi
transformasi digital melalui inovasi E-Government di Kantor Pemerintah Desa Banjaran,
Kecamatan Banjaran, Kabupaten Bandung, mengidentifikasi faktor-faktor yang memengaruhi
pelaksanaannya, serta merumuskan strategi untuk mengoptimalkan penerapan sistem pelayanan
berbasis digital (Creswell & Poth, 2018).
Penelitian menggunakan pendekatan kualitatif dengan metode deskriptif. Pengumpulan data
dilakukan melalui wawancara mendalam, observasi, dokumentasi, serta studi kepustakaan
terhadap berbagai dokumen kebijakan dan administrasi pemerintahan desa (Miles, Huberman, &
Saldaña, 2014). Analisis data dilakukan melalui tahapan reduksi data, penyajian data, serta
penarikan kesimpulan dengan menggunakan teknik triangulasi sumber dan triangulasi metode
untuk meningkatkan kredibilitas hasil penelitian (Moleong, 2021).
Hasil penelitian menunjukkan bahwa implementasi transformasi digital melalui inovasi EGovernment

telah memberikan dampak positif terhadap peningkatan efisiensi pelayanan
administrasi, transparansi penyelenggaraan pemerintahan, percepatan proses pelayanan
masyarakat, serta peningkatan akuntabilitas aparatur desa (Rohaeti, 2024). Meskipun demikian,
implementasi tersebut masih menghadapi berbagai kendala berupa keterbatasan kompetensi
sumber daya manusia, infrastruktur teknologi informasi yang belum optimal, rendahnya literasi
digital masyarakat, serta belum terintegrasinya beberapa sistem pelayanan secara menyeluruh
(Presiden Republik Indonesia, 2018). Oleh karena itu, diperlukan penguatan kapasitas aparatur
desa, peningkatan infrastruktur digital, integrasi sistem pelayanan, serta penguatan partisipasi
masyarakat agar transformasi digital dapat berjalan secara berkelanjutan dan mampu
meningkatkan kualitas pelayanan publik di tingkat desa (Kristian et al., 2024).

OPTIMALISASI PERAN CAMAT DALAM MEWUJUDKAN EFEKTIVITAS TATA KELOLA PEMERINTAHAN DI KECAMATAN KIARACONDONG KOTA BANDUNG

Faizal Rizal, Dadan Kurnia, Zaenal Abidin AS — Wed, 29 Apr 2026 00:00:00 +0700

Efektivitas tata kelola pemerintahan pada tingkat kecamatan menjadi salah satu indikator
penting keberhasilan penyelenggaraan pemerintahan daerah dalam mewujudkan pelayanan publik
yang berkualitas. Camat sebagai pemimpin wilayah memegang peranan strategis dalam
mengoordinasikan penyelenggaraan pemerintahan, pelayanan publik, pemberdayaan masyarakat,
serta pelaksanaan pembangunan wilayah. Penelitian ini bertujuan untuk menganalisis optimalisasi
peran Camat dalam mewujudkan efektivitas tata kelola pemerintahan di Kecamatan Kiaracondong
Kota Bandung, mengidentifikasi berbagai faktor penghambat yang memengaruhi pelaksanaan
tugas pemerintahan, serta merumuskan strategi peningkatan efektivitas tata kelola pemerintahan.
Penelitian menggunakan pendekatan kualitatif dengan metode deskriptif. Informan penelitian
ditentukan secara purposive yang terdiri atas Camat, Sekretaris Kecamatan, kepala seksi, lurah,
aparatur kecamatan, tokoh masyarakat, dan masyarakat pengguna layanan. Pengumpulan data
dilakukan melalui wawancara mendalam, observasi, dan studi dokumentasi. Analisis data
menggunakan model interaktif Miles, Huberman, dan Saldaña melalui tahapan kondensasi data,
penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa Camat telah
melaksanakan fungsi sebagai regulator, dinamisator, dan fasilitator dalam penyelenggaraan
pemerintahan wilayah. Namun demikian, optimalisasi ketiga peran tersebut masih menghadapi
kendala berupa keterbatasan sumber daya aparatur, koordinasi lintas organisasi perangkat daerah
yang belum optimal, rendahnya partisipasi masyarakat dalam pembangunan, serta belum
maksimalnya pemanfaatan teknologi informasi dalam pelayanan publik. Strategi yang diperlukan
untuk meningkatkan efektivitas tata kelola pemerintahan meliputi penguatan kapasitas aparatur,
peningkatan koordinasi lintas sektor, pengembangan sistem pelayanan berbasis digital, penguatan
pengawasan, serta peningkatan kolaborasi antara pemerintah dan masyarakat. Penelitian ini
diharapkan memberikan kontribusi teoritis dalam pengembangan kajian ilmu pemerintahan
sekaligus menjadi rekomendasi praktis bagi Pemerintah Kota Bandung dalam meningkatkan
kualitas tata kelola pemerintahan di tingkat kecamatan.

PENGARUH IMPLEMENTASI PERATURAN BUPATI BANDUNG BARAT NOMOR 16 TAHUN 2019 TERHADAP PERILAKU PRO LINGKUNGAN MASYARAKAT DI KABUPATEN BANDUNG BARAT

Krisdoni Indriarto, Agustina Setiawan, Danny Permana — Wed, 29 Apr 2026 00:00:00 +0700

Permasalahan pengelolaan sampah merupakan salah satu tantangan utama pembangunan
berkelanjutan di Indonesia. Kabupaten Bandung Barat menghadapi peningkatan volume sampah
rumah tangga setiap tahun yang belum diimbangi dengan perubahan perilaku masyarakat dalam
pengelolaan sampah. Pemerintah Kabupaten Bandung Barat menetapkan Peraturan Bupati Nomor
16 Tahun 2019 tentang Kebijakan dan Strategi Daerah Pengelolaan Sampah Rumah Tangga dan
Sampah Sejenis Sampah Rumah Tangga sebagai instrumen kebijakan untuk meningkatkan
efektivitas pengelolaan sampah berbasis masyarakat. Penelitian ini bertujuan menganalisis
pengaruh implementasi kebijakan tersebut terhadap perilaku pro lingkungan masyarakat di
Kabupaten Bandung Barat.
Penelitian menggunakan pendekatan kuantitatif dengan metode survei eksplanatori terhadap
100 responden yang dipilih secara proporsional pada tiga desa di Kabupaten Bandung Barat.
Variabel implementasi kebijakan diukur menggunakan model implementasi kebijakan George C.
Edward III yang meliputi komunikasi, sumber daya, disposisi, dan struktur birokrasi. Variabel
perilaku pro lingkungan diukur menggunakan dimensi perilaku pro lingkungan menurut Kaiser
yang terdiri atas penghematan energi, transportasi ramah lingkungan, daur ulang, pengelolaan
sampah, perilaku konsumsi, dan perilaku sosial. Analisis data menggunakan regresi linier
sederhana. Hasil penelitian menunjukkan bahwa implementasi Peraturan Bupati Bandung Barat
Nomor 16 Tahun 2019 berpengaruh positif dan signifikan terhadap perilaku pro lingkungan
masyarakat dengan koefisien determinasi sebesar 71,2% (R² = 0,712; p < 0,05). Temuan ini
menunjukkan bahwa kualitas implementasi kebijakan menjadi faktor penting dalam membentuk
perilaku masyarakat yang mendukung pengelolaan lingkungan berkelanjutan. Penelitian
merekomendasikan peningkatan kualitas komunikasi kebijakan, penguatan kapasitas
kelembagaan, penyediaan sarana pengelolaan sampah, serta peningkatan partisipasi masyarakat
sebagai strategi peningkatan efektivitas implementasi kebijakan pengelolaan sampah.

PERAN PEMERINTAH DESA DALAM MENINGKATKAN EFEKTIVITAS PENGELOLAAN DESA WISATA KERTAWANGI DI KABUPATEN BANDUNG BARAT

Raysa Agustin, Rira Nuradhawati, Agustina Setiawan — Wed, 29 Apr 2026 00:00:00 +0700

Pengembangan desa wisata merupakan salah satu strategi pembangunan berbasis potensi
lokal yang bertujuan meningkatkan kesejahteraan masyarakat melalui optimalisasi sumber daya
alam, sosial, budaya, dan ekonomi desa. Desa Kertawangi Kabupaten Bandung Barat memiliki
potensi wisata alam dan agrowisata yang cukup besar, namun efektivitas pengelolaan desa wisata
masih menghadapi berbagai kendala, antara lain keterbatasan sarana prasarana, kapasitas
kelembagaan, partisipasi masyarakat, serta optimalisasi peran pemerintah desa. Penelitian ini
bertujuan menganalisis pengaruh peran pemerintah desa terhadap efektivitas masyarakat dalam
pengelolaan Desa Wisata Kertawangi. Penelitian menggunakan pendekatan kuantitatif dengan
metode survei eksplanatori terhadap masyarakat dan pelaku wisata di Desa Kertawangi. Variabel
peran pemerintah desa dianalisis berdasarkan fungsi pemerintah sebagai regulator, fasilitator,
dinamisator, dan katalisator, sedangkan efektivitas masyarakat dianalisis berdasarkan indikator
pencapaian tujuan, integrasi, adaptasi, dan kepuasan masyarakat. Analisis data menggunakan
regresi linier sederhana. Hasil penelitian menunjukkan bahwa peran pemerintah desa berpengaruh
positif dan signifikan terhadap efektivitas masyarakat dalam pengelolaan desa wisata. Semakin
optimal peran pemerintah desa dalam menjalankan fungsi pemerintahan dan pemberdayaan
masyarakat, semakin tinggi tingkat efektivitas pengelolaan Desa Wisata Kertawangi. Penelitian
ini merekomendasikan penguatan kapasitas kelembagaan desa, peningkatan kolaborasi dengan
kelompok sadar wisata (Pokdarwis), pengembangan infrastruktur pendukung, serta peningkatan
partisipasi masyarakat sebagai strategi mewujudkan desa wisata yang berkelanjutan.

PEMBERDAYAAN MASYARAKAT MELALUI PROGRAM KELOMPOK WANITA TANI (KWT) DALAM MENINGKATKAN KETAHANAN PANGAN DAN KEMANDIRIAN EKONOMI DI KECAMATAN SITURAJA KABUPATEN SUMEDANG

Rd. Putri Nur Widianingsih, Agustina Setiawan, Rira Nuradhawati — Wed, 29 Apr 2026 00:00:00 +0700

Pemberdayaan masyarakat merupakan strategi pembangunan yang bertujuan meningkatkan
kapasitas individu maupun kelompok agar mampu mengelola sumber daya secara mandiri dan
berkelanjutan. Salah satu bentuk implementasi pemberdayaan tersebut diwujudkan melalui
Program Kelompok Wanita Tani (KWT) yang dikembangkan pemerintah untuk meningkatkan
ketahanan pangan rumah tangga, memperkuat peran perempuan dalam pembangunan pertanian,
sekaligus meningkatkan kesejahteraan ekonomi masyarakat. Penelitian ini bertujuan menganalisis
pelaksanaan pemberdayaan masyarakat melalui Program Kelompok Wanita Tani (KWT) di
Kecamatan Situraja Kabupaten Sumedang berdasarkan lima dimensi pemberdayaan menurut
UNICEF, yaitu kesejahteraan (welfare), akses (access), kesadaran kritis (critical awareness),
partisipasi (participation), dan kontrol (control).
Penelitian menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data
melalui wawancara mendalam, observasi, dan dokumentasi terhadap informan yang berasal dari
UPTD Pertanian, penyuluh pertanian lapangan, pengurus Kelompok Wanita Tani, anggota
kelompok, serta pemerintah daerah. Analisis data dilakukan menggunakan model interaktif Miles,
Huberman, dan Saldaña yang meliputi reduksi data, penyajian data, serta penarikan kesimpulan.
Hasil penelitian menunjukkan bahwa Program Kelompok Wanita Tani telah memberikan
kontribusi nyata terhadap peningkatan ketahanan pangan keluarga, peningkatan keterampilan
anggota, serta bertambahnya pendapatan rumah tangga melalui pemanfaatan lahan pekarangan dan
pengolahan hasil pertanian. Namun demikian, efektivitas pemberdayaan belum berlangsung secara
optimal akibat ketimpangan distribusi bantuan, keterbatasan akses terhadap sarana produksi,
rendahnya keterlibatan anggota dalam proses pengambilan keputusan, serta tingginya
ketergantungan kelompok terhadap bantuan pemerintah. Kondisi tersebut menunjukkan bahwa
proses pemberdayaan masih berorientasi pada penguatan kapasitas teknis dan belum sepenuhnya
menghasilkan kemandirian kelembagaan maupun ekonomi kelompok. Oleh karena itu, diperlukan
penguatan tata kelola kelembagaan, pemerataan akses sumber daya, pengembangan jejaring
pemasaran, serta peningkatan kapasitas kewirausahaan agar keberlanjutan Program Kelompok
Wanita Tani dapat tercapai secara lebih efektif.

PENGARUH IMPLEMENTASI KEBIJAKAN PEMERINTAH DAERAH TERHADAP PENCAPAIAN TARGET RETRIBUSI PERSETUJUAN BANGUNAN GEDUNG DI KOTA CIMAHI

Dona Ahmad Muharam, Agustina Setiawan, Danny Permana — Wed, 29 Apr 2026 00:00:00 +0700

Implementasi kebijakan Persetujuan Bangunan Gedung (PBG) merupakan salah satu faktor
penting dalam meningkatkan efektivitas pelayanan perizinan sekaligus optimalisasi penerimaan
retribusi daerah. Penelitian ini bertujuan menganalisis pengaruh implementasi kebijakan
Pemerintah Daerah terhadap pencapaian target retribusi Persetujuan Bangunan Gedung (PBG) di
Kota Cimahi.
Penelitian menggunakan pendekatan kuantitatif dengan metode survei dan tipe penelitian
eksplanatori. Populasi penelitian terdiri atas aparatur Dinas Penanaman Modal dan Pelayanan
Terpadu Satu Pintu (DPMPTSP) Kota Cimahi serta masyarakat yang telah mengurus PBG pada
tahun 2023 sebanyak 181 orang. Sampel ditentukan menggunakan rumus Slovin dengan teknik
stratified random sampling, sehingga diperoleh 75 responden. Pengumpulan data dilakukan
melalui kuesioner, observasi, dokumentasi, dan studi pustaka. Analisis data menggunakan statistik
deskriptif, regresi linear sederhana, koefisien determinasi, dan uji t dengan bantuan SPSS.
Hasil penelitian menunjukkan bahwa implementasi kebijakan Pemerintah Daerah
berpengaruh positif dan signifikan terhadap pencapaian target retribusi PBG di Kota Cimahi.
Dimensi komunikasi, sumber daya, disposisi pelaksana, dan struktur birokrasi berkontribusi
terhadap peningkatan efektivitas pelayanan dan optimalisasi penerimaan retribusi. Temuan ini
menunjukkan bahwa penguatan implementasi kebijakan melalui peningkatan kualitas sumber daya
manusia, penyempurnaan prosedur pelayanan, serta optimalisasi koordinasi antarlembaga
diperlukan untuk mendukung pencapaian target Pendapatan Asli Daerah (PAD) dari sektor
retribusi Persetujuan Bangunan Gedung.

PERAN DEWAN PERWAKILAN RAKYAT DAERAH DALAM PENGAWASAN BIDANG KETENAGAKERJAAN DI KOTA CIMAHI

Sopian Syekh A.S.H, Hidayat Hidayat, Zaenal Abidin AS — Wed, 29 Apr 2026 00:00:00 +0700

Pelaksanaan fungsi pengawasan Dewan Perwakilan Rakyat Daerah (DPRD) merupakan
salah satu instrumen penting dalam mewujudkan tata kelola pemerintahan yang akuntabel,
transparan, dan responsif terhadap kepentingan masyarakat. Dalam konteks ketenagakerjaan,
pengawasan DPRD memiliki peran strategis untuk memastikan implementasi kebijakan
ketenagakerjaan berjalan sesuai dengan ketentuan peraturan perundang-undangan serta mampu
memberikan perlindungan terhadap hak-hak pekerja. Penelitian ini bertujuan menganalisis peran
DPRD Kota Cimahi dalam melaksanakan fungsi pengawasan di bidang ketenagakerjaan
berdasarkan teori peran yang dikemukakan oleh Soerjono Soekanto yang meliputi ideal role,
expected role, dan actual role.
Penelitian menggunakan pendekatan kualitatif dengan metode deskriptif. Data diperoleh
melalui wawancara mendalam, observasi, dan studi dokumentasi terhadap anggota DPRD Kota
Cimahi, perangkat daerah yang membidangi ketenagakerjaan, organisasi pekerja, pelaku usaha,
serta pihak-pihak terkait lainnya. Analisis data dilakukan menggunakan model interaktif Miles,
Huberman, dan Saldaña melalui tahapan reduksi data, penyajian data, serta penarikan kesimpulan.
Hasil penelitian menunjukkan bahwa DPRD Kota Cimahi telah menjalankan fungsi
pengawasan melalui rapat kerja, rapat dengar pendapat, kunjungan lapangan, serta penyampaian
rekomendasi kepada pemerintah daerah. Namun demikian, efektivitas pengawasan belum
sepenuhnya optimal karena masih terdapat kesenjangan antara peran normatif dan implementasi
di lapangan. Hambatan yang dihadapi meliputi keterbatasan kewenangan, lemahnya koordinasi
antar pemangku kepentingan, keterbatasan data ketenagakerjaan yang akurat, dinamika politik
kelembagaan, serta rendahnya partisipasi masyarakat dalam proses pengawasan. Temuan
penelitian menunjukkan bahwa penguatan kapasitas kelembagaan DPRD, peningkatan kolaborasi
lintas sektor, serta pengembangan mekanisme pengawasan berbasis partisipasi publik menjadi
prasyarat penting untuk meningkatkan efektivitas fungsi pengawasan ketenagakerjaan di tingkat
daerah.

OPTIMALISASI PERAN CAMAT DALAM MENINGKATKAN EFEKTIVITAS TATA KELOLA PEMERINTAHAN WILAYAH MELALUI PEMBERDAYAAN MASYARAKAT DI KECAMATAN SUMUR BANDUNG KOTA BANDUNG

Zainul Arifin, Agus Subagyo, Agustina Setiawan — Wed, 29 Apr 2026 00:00:00 +0700

Optimalisasi tata kelola pemerintahan pada tingkat kecamatan menjadi salah satu prasyarat
penting dalam mewujudkan penyelenggaraan pemerintahan daerah yang efektif, partisipatif,
transparan, dan akuntabel. Camat sebagai perangkat daerah memiliki posisi strategis dalam
mengoordinasikan penyelenggaraan pemerintahan, pembangunan, pelayanan publik, serta
pemberdayaan masyarakat sebagai implementasi prinsip-prinsip good governance. Namun
demikian, berbagai persoalan seperti rendahnya partisipasi masyarakat, keterbatasan kapasitas
aparatur, lemahnya koordinasi lintas sektor, dan belum optimalnya pemanfaatan teknologi digital
masih menjadi kendala dalam meningkatkan efektivitas tata kelola pemerintahan wilayah.
Penelitian menggunakan pendekatan kualitatif dengan metode deskriptif. Data diperoleh
melalui wawancara mendalam, observasi lapangan, dokumentasi, dan studi kepustakaan. Analisis
data dilakukan menggunakan model interaktif Miles, Huberman, dan Saldaña yang meliputi
reduksi data, penyajian data, dan penarikan kesimpulan. Validitas data diperkuat melalui
triangulasi sumber, triangulasi metode, dan member checking.
Hasil penelitian menunjukkan bahwa Camat memiliki peran strategis sebagai koordinator
pemerintahan wilayah, fasilitator pembangunan, mediator kepentingan masyarakat, sekaligus
penggerak pemberdayaan masyarakat. Optimalisasi peran tersebut mampu meningkatkan
efektivitas tata kelola pemerintahan melalui penguatan koordinasi antarperangkat daerah,
peningkatan kualitas pelayanan publik, pengembangan kapasitas aparatur, pemanfaatan teknologi
informasi, serta peningkatan partisipasi masyarakat dalam proses perencanaan pembangunan.
Penelitian juga menemukan bahwa keberhasilan pemberdayaan masyarakat dipengaruhi oleh
kualitas kepemimpinan Camat, kapasitas kelembagaan, sinergi antarpemangku kepentingan, serta
tingkat literasi masyarakat terhadap program pembangunan. Sebaliknya, keterbatasan sumber daya
manusia, rendahnya partisipasi masyarakat, dan belum optimalnya integrasi sistem pelayanan
digital menjadi faktor penghambat utama.
Penelitian ini menyimpulkan bahwa optimalisasi peran Camat tidak cukup dilakukan melalui
pendekatan administratif semata, tetapi harus dikembangkan melalui model kepemimpinan
kolaboratif berbasis good governance, transformasi digital, serta pemberdayaan masyarakat yang
berkelanjutan sehingga mampu meningkatkan efektivitas tata kelola pemerintahan wilayah secara
adaptif, inklusif, dan responsif terhadap dinamika pembangunan perkotaan.

STRATEGI PEMERINTAH DALAM PENINGKATAN KINERJA APARATUR SIPIL NEGARA MELALUI APLIKASI SULTAN DI KABUPATEN BANDUNG

Zulfadly Zakaria, Agus Subagyo, Indra Kristian — Wed, 29 Apr 2026 00:00:00 +0700

Implementasi pemerintahan digital telah menjadi prioritas strategis dalam meningkatkan
efektivitas, efisiensi, dan akuntabilitas penyelenggaraan administrasi pemerintahan. Salah satu
inovasi yang dikembangkan oleh Pemerintah Kabupaten Bandung adalah aplikasi SULTAN
(Sistem Tata Naskah Dinas Elektronik) yang berfungsi sebagai sistem perkantoran elektronik
untuk mendukung pengelolaan administrasi dan peningkatan kinerja Aparatur Sipil Negara (ASN).
Penelitian ini bertujuan menganalisis strategi pemerintah dalam meningkatkan kinerja ASN
melalui implementasi aplikasi SULTAN di Kabupaten Bandung. Penelitian menggunakan
pendekatan kualitatif dengan metode deskriptif. Teknik pengumpulan data dilakukan melalui
wawancara, observasi, dan dokumentasi dengan informan yang terdiri atas pejabat pemerintah,
administrator sistem, serta ASN pengguna aplikasi SULTAN. Analisis data dilakukan melalui
tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan
bahwa implementasi aplikasi SULTAN telah mendukung reformasi birokrasi melalui peningkatan
disiplin kerja, percepatan proses administrasi, penguatan akuntabilitas, serta peningkatan efisiensi
organisasi. Meskipun demikian, implementasi aplikasi masih menghadapi berbagai kendala, antara
lain perbedaan tingkat kesiapan teknologi pada organisasi perangkat daerah, keterbatasan integrasi
sistem, keterbatasan infrastruktur, serta variasi kompetensi digital ASN. Oleh karena itu,
penguatan koordinasi kelembagaan, peningkatan kapasitas sumber daya manusia, pengembangan
infrastruktur digital, serta penyempurnaan aplikasi secara berkelanjutan menjadi langkah penting
untuk mengoptimalkan peran aplikasi SULTAN sebagai instrumen peningkatan kinerja ASN.
Penelitian ini memberikan kontribusi terhadap pengembangan kajian pemerintahan digital serta
memberikan rekomendasi praktis bagi pemerintah daerah dalam mengimplementasikan sistem
administrasi pemerintahan berbasis elektronik.

EVALUASI KINERJA APARATUR DESA DALAM PENYELENGGARAAN PEMERINTAHAN DESA DI DESA JAMBUDIPA KECAMATAN CISARUA KABUPATEN BANDUNG BARAT

Yudi Mulyadi Dili, Atik Rochaeni, Yovinus Yovinus — Wed, 29 Apr 2026 00:00:00 +0700

This article examines the performance evaluation of village officials in the
administration of village governance in Jambudipa Village, Cisarua District, West
Bandung Regency. The study is grounded in the importance of village officials as the
frontline actors in public service delivery, administrative management, community
development, and the implementation of village government programs. This research
uses a qualitative descriptive approach, with data collected through in-depth
interviews, observation, and documentation. Informants include the village head,
village secretary, village officials, the chairperson of the Village Consultative Body,
and community leaders. The analysis applies public bureaucracy performance
indicators, namely productivity, service quality, responsiveness, responsibility, and
accountability. The findings show that the performance of village officials in
Jambudipa Village is generally adequate and has supported the implementation of
effective village governance. In terms of productivity, village officials are able to
complete tasks and programs according to the planned schedule, although limited
human resources and uneven staff capacity still affect performance optimization.
Service quality is relatively good, as reflected in clear administrative procedures and
transparent services, but service speed and efficiency still need improvement.
Responsiveness is shown through the ability of village officials to respond to
community aspirations, complaints, and needs, although proactive information
delivery should be strengthened. Responsibility is reflected in the commitment of
village officials to carry out their duties according to regulations and administrative
principles. Accountability is maintained through routine administrative and financial
reporting, but stronger documentation, supervision, and public transparency are still
needed. This article concludes that improving the performance of village officials
requires capacity building, better service standards, stronger information
management, and enhanced accountability mechanisms.